Privacy Policy

1. Overview This Privacy Policy outlines how your personal information is collected, used, and protected when you visit or make an inquiry through our website. We are committed to ensuring your personal data is handled securely and in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect We only collect the minimum amount of personal information necessary to fulfill your requests and deliver our vehicle transport services. This includes:

Contact Details: Name, email address, telephone number, and billing/business address.

Logistics & Job Details: Collection and delivery postcodes, vehicle registration numbers, and vehicle make/model.

Technical Data: IP address, browser type, device information, and website usage data collected via essential cookies.

3. How We Use Your Information We use your personal data strictly for legitimate business purposes, including:

Providing tailored quotes and fulfilling contracted vehicle movement services.

Communicating with you regarding job status, booking schedules, and invoices.

Complying with legal, tax, and transport regulatory requirements (such as driver records or accounting standards).

4. Data Sharing & Third Parties We respect your privacy and never sell, rent, or trade your personal information to third parties for marketing purposes. We only share data with trusted service providers where necessary to operate our business:

Subprocessors & Software: Payment processors, invoicing systems, and digital tachograph analysis platforms strictly for compliance and administration.

Legal Obligations: Law enforcement, regulatory bodies, or legal authorities if required by law.

5. Data Retention & Security

Security: We employ technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

Retention: We retain customer contact details and job records only for as long as necessary to fulfill the purpose for which it was collected, or to satisfy legal, tax, and accounting retention rules (typically up to 6 years).

6. Your Data Rights Under UK data protection law, you have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.

Correction: Request that we update or correct inaccurate or incomplete data.

Erasure: Request that we delete your personal data ("right to be forgotten"), subject to legal record-keeping requirements.

Restriction & Objection: Object to or restrict the processing of your data under certain circumstances.

To exercise any of these rights, please contact us directly using the details provided on our website.

7. Third-Party Links & Cookies Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. Standard cookies may be used on this site solely to ensure correct website functionality and performance.